Last updated: July 29, 2025
Website: https://www.blackcrystalsolar.com
At Black Crystal Solar (Planned AG), we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.
1. Information We Collect
We collect certain types of information to improve our services and respond to your inquiries.
a. Personal Information
When you contact us via forms or email, we may collect:
- Your name
- Email address
- Phone number
- Company name (if applicable)
- Any message you provide
b. Automatically Collected Data
When you browse our website, we may automatically collect:
- Your IP address
- Browser type and version
- Pages visited and time spent
- Device type and operating system
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries or customer support requests
- To improve website performance and user experience
- To send company updates, offers, or newsletters (only if you opt in)
- To analyze website traffic and usage trends
- To comply with legal obligations
3. Sharing and Disclosure
We do not sell or rent your personal data.
We may share data with:
- Trusted third-party service providers (e.g., analytics tools or hosting services)
- Regulatory authorities, if required by law
- Business partners, only with your consent
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Provide a better user experience
You can disable cookies via your browser settings, but some features of the website may not function properly without them.
5. Data Security
We use industry-standard security measures (such as HTTPS, firewalls, and encryption) to protect your data. However, no system is 100% secure. You share information with us at your own risk.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Opt out of marketing communications
To exercise any of these rights, contact us at:
📧 [email protected]
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. Please check back occasionally to stay informed.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Black Crystal Solar (Planned AG)
📍 Address: Pfaffenwiese 320, 65929 Frankfurt am Main, Germany
📧 Email: [email protected]
🌐 Website: www.blackcrystalsolar.com